{"id":1245,"date":"2015-12-10T02:13:22","date_gmt":"2015-12-09T18:13:22","guid":{"rendered":"http:\/\/blog.ndsc.tw\/?p=1245"},"modified":"2015-12-10T02:13:22","modified_gmt":"2015-12-09T18:13:22","slug":"ttqs%e4%ba%ba%e6%89%8d%e7%99%bc%e5%b1%95%e5%93%81%e8%b3%aa%e7%ae%a1%e7%90%86%e7%b3%bb%e7%b5%b1%e6%8e%a8%e5%8b%95%e7%9b%b2%e9%bb%9e%e4%b9%8b%e8%8a%bb%e8%ad%b0","status":"publish","type":"post","link":"http:\/\/blog.ndsc.tw\/?p=1245","title":{"rendered":"TTQS\u4eba\u624d\u767c\u5c55\u54c1\u8cea\u7ba1\u7406\u7cfb\u7d71\u63a8\u52d5\u76f2\u9ede\u4e4b\u82bb\u8b70"},"content":{"rendered":"<p>TTQS\u4eba\u624d\u767c\u5c55\u54c1\u8cea\u7ba1\u7406\u7cfb\u7d71\u63a8\u52d5\u76f2\u9ede\u4e4b\u82bb\u8b70<\/p>\n<p>\u5ed6\u662d\u660c<\/p>\n<p>TTQS\u8f14\u5c0e\u9867\u554f(FY95-104)<\/p>\n<p>TTQS \u8a55\u6838\u59d4\u54e1(FY96-98)<\/p>\n<p>TTQS\u5c08\u696d\u8b1b\u5e2b(FY102-104)<\/p>\n<p>\u4e2d\u83ef\u6c11\u570b\u4e2d\u5c0f\u4f01\u696d\u7d93\u71df\u8f14\u5c0e\u5c08\u5bb6\u5354\u6703\u7406\u4e8b\u9577(FY91-95)<\/p>\n<p>\u53f0\u7063\u793e\u5340\u85dd\u8853\u8207\u4eba\u6587\u767c\u5c55\u5354\u6703\u7406\u4e8b\u9577(FY95-101)<\/p>\n<p>&nbsp;<\/p>\n<p>TTQS\u81ea\u5f9e\u6c11\u570b\u4e5d\u5341\u4e94\u5e74\u958b\u59cb\u5c0e\u5165\uff0c\u81f3\u4eca\u5df2\u7d93\u6b77\u5341\u5468\u5e74\u3002\u56de\u61b6\u65bc\u6c11\u570b\u4e5d\u5341\u56db\u5e74\u51ac\uff0c\u7b46\u8005\u6642\u4efb\u5728\u8077\u52de\u5de5\u8a13\u7df4\u7684\u8fa6\u8a13\u6a5f\u69cb-\u4e2d\u83ef\u6c11\u570b\u4e2d\u5c0f\u4f01\u696d\u7d93\u71df\u8f14\u5c0e\u5c08\u5bb6\u5354\u6703\u7406\u4e8b\u9577\uff0c\u6d3e\u5169\u4f4d\u8fa6\u8a13\u540c\u4ec1\u53c3\u52a0\u5728\u65e5\u6708\u6f6d\u8209\u884c\u4e4b\u5169\u5929\u57f9\u8a13\uff0c\u5e36\u56de\u4f86PDDRO\u7684\u8a13\u7df4\u6e96\u5247\u3002\u5176\u5f8c\u7684\u5341\u5e74\uff0c\u4e00\u76f4\u5728\u793e\u5718\u670d\u52d9\uff0c\u53c3\u8207\u8a13\u7df4\u5de5\u4f5c\uff0c\u5982\u5728\u8077\u52de\u5de5\u8a13\u7df4\u53ca\u5931\u696d\u8005\u8077\u696d\u8a13\u7df4\uff0c\u56e0\u6b64\u6709\u6a5f\u6703\u4ee5TTQS\u54c1\u8cea\u7ba1\u7406\u7cfb\u7d71\u5728\u6a5f\u69cb\u4e4b\u57f7\u884c\u8005\u7684\u89d2\u5ea6\uff0c\u540c\u6642\uff0c\u8eab\u517c\u4e09\u985e\u5c08\u696d\u4eba\u54e1\uff0c\u5f9e\u4e8b\u8a55\u6838\u3001\u8f14\u5c0e\u8207\u6388\u8ab2\u7b49\u5de5\u4f5c\uff0c\u7ad9\u5728\u63a8\u5ee3\u8005\u7684\u89d2\u5ea6\u3002\u4ee5\u5169\u8005\u4e0d\u540c\u7684\u7acb\u5834\uff0c\u53cd\u601d\u63a8\u52d5\u904e\u7a0b\u4e2d\uff0c\u4f3c\u4e4e\u5fae\u4e0d\u8db3\u9053\uff0c\u537b\u4e00\u76f4\u5b58\u5728\u7684\u554f\u984c\uff0c\u4e43\u4ee5\u6b64\u6587\u5206\u6790\uff0c\u4e26\u8a66\u8457\u63d0\u51fa\u500b\u4eba\u7684\u898b\u89e3\uff0c\u5c31\u6559\u65bc\u8b80\u8005\u5148\u9032\u3002<\/p>\n<p><!--more--><\/p>\n<p>\u8332\u7f85\u5217\u5982\u4e0b\u4e94\u500b\u554f\u984c\uff1a<\/p>\n<ul>\n<li>\u8a55\u6838\u8005\u662f\u5426\u61c9\u91dd\u5c0d\u53d7\u8a55\u6a5f\u69cb\u7684\u5c6c\u6027\u8207\u898f\u6a21\uff0c\u800c\u6709\u4e0d\u540c\u7684\u5bec\u7dca\u6a19\u6e96\uff1f<\/li>\n<li>\u8f14\u5c0e\u8005\u5c0d\u88ab\u8f14\u5c0e\u8005\u7684\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71\u7684\u6539\u5584\u662f\u5be6\u8cea\u7684\uff0c\u9084\u662f\u5f62\u5f0f\u7684\uff1f<\/li>\n<li>\u4f01\u696d\u6a5f\u69cb\u4e0d\u4ee5\u8a13\u7df4\u70ba\u5546\u54c1\uff0c\u5728\u8ffd\u6c42\u7e3e\u6548\u6642\uff0c\u5c0d\u8a13\u7df4\u7684\u6295\u8cc7\uff0c\u662f\u61c9\u8a72\u591a\u591a\u76ca\u5584\uff0c\u9084\u662f\u8b1b\u7a76\u4e8b\u534a\u529f\u500d\uff1f<\/li>\n<li>\u5728\u8ffd\u6c42\u8a13\u7df4\u7684ROI(\u6295\u8cc7\u5831\u916c\u7387\u4e2d)\uff0c\u904e\u5ea6\u7684\u8a13\u7df4\u884c\u653f\u6703\u4e0d\u6703\u62b5\u92b7\u6389\u8a13\u7df4\u7684\u908a\u969b\u8ca2\u737b\uff1f<\/li>\n<li>\u8a55\u6838\u6307\u6a19\u4e2d\u7684\u6bcf\u4e00\u9805\u61c9\u8a72\u7368\u7acb\u88ab\u5ba2\u89c0\u7684\u5c0d\u5f85\uff0c\u9084\u662f\u8207\u5176\u4ed6\u9805\u76ee\u9023\u7d50\uff0c\u7528\u7cfb\u7d71\u7684\u95dc\u806f\u6027\u4f86\u770b\u5f85\uff1f<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u8a66\u8ad6\u5982\u4e0b\uff1a<\/p>\n<ul>\n<li>\u8a55\u6838\u8005\u662f\u5426\u61c9\u91dd\u5c0d\u53d7\u8a55\u6a5f\u69cb\u7684\u5c6c\u6027\u8207\u898f\u6a21\uff0c\u800c\u6709\u4e0d\u540c\u7684\u5bec\u7dca\u6a19\u6e96\uff1f<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u5f88\u591a\u8a55\u6838\u59d4\u54e1\u79c1\u4e0b\u8aaa\uff0c\u5c0d\u65bc\u8a13\u7df4\u6a5f\u69cb\u5982\u5927\u5b78\u7684\u9032\u4fee\u63a8\u5ee3\u4e2d\u5fc3\uff0c\u7de8\u5236\u4e00\u822c\u6709\u4e00\u4f4d\u4e3b\u4efb\u3001\u5169\u4e09\u4f4d\u7d44\u9577\u3001\u56db\u4f4d\u4ee5\u4e0a\u7684\u7d44\u54e1\u3001\u4e0d\u7279\u5b9a\u7684\u591a\u4f4d\u5de5\u8b80\u751f\uff0c\u6703\u8981\u6c42\u8f03\u70ba\u56b4\u683c\uff0c\u540c\u6642\u5c0d\u65bc\u5f88\u591a\u5c0f\u516c\u5354\u6703\u53ea\u6709\u6975\u5c11\u6578\u4e0d\u652f\u85aa\u7684\u7406\u76e3\u4e8b\uff0c\u8eab\u517c\u8a13\u7df4\u6240\u6709\u5de5\u4f5c\uff0c\u76f8\u8f03\u65bc\u524d\u8005\uff0c\u59d4\u54e1\u6703\u7528\u8f03\u9b06\u8f03\u5bec\u7684\u6a19\u6e96\u3002<\/p>\n<p>\u540c\u6a23\u7684\u5c0d\u65bc\u4f01\u696d\u6a5f\u69cb\u5982\u5927\u4f01\u696d\u3001\u4e2d\u4f01\u696d\u3001\u4e2d\u5c0f\u4f01\u696d\u3001\u5c0f\u4f01\u696d\u3001\u5fae\u578b\u4f01\u696d\uff0c\u662f\u5426\u61c9\u8a72\u7528\u540c\u4e00\u7a2e\u6a19\u6e96\u4f86\u8a55\u6838\uff0c\u6216\u8f14\u5c0e\u6642\u5c0d\u65bc\u4e0d\u540c\u898f\u6a21\u8207\u7372\u5229\u7a0b\u5ea6\u7684\u4f01\u696d\u6a5f\u69cb\uff0c\u662f\u5426\u61c9\u63a1\u53d6\u5bec\u5bb9\u65bc\u8f03\u5c0f\u7684\u4f01\u696d\uff0c\u56b4\u683c\u65bc\u8f03\u5927\u7684\u4f01\u696d\u3002<\/p>\n<p>\u7b46\u8005\u4ee5\u70ba\u65e2\u7136\u904e\u53bb\u7684\u8077\u8a13\u5c40(\u73fe\u5728\u7684\u52de\u52d5\u529b\u767c\u5c55\u7f72)\u5df2\u7d93\u91dd\u5c0d\u898f\u6a21\u5c0f\u7684\u4f01\u696d\uff0c\u6216\u8a13\u7df4\u696d\u52d9\u7121\u5c08\u4eba\u627f\u8fa6\u5167\u8a13\u8005\uff0c\u53e6\u5916\u898f\u5283\u6709\u8f03\u70ba\u7c21\u6613\u7684\u5916\u8a13\u7248\uff0c\u540c\u6642\uff0c\u91dd\u5c0d\u8f03\u5c0f\u7684\u8a13\u7df4\u6a5f\u69cb\u4e5f\u6709\u7c21\u6613\u7684\u8a13\u7df4\u54c1\u8cea\u6aa2\u6838\u8868\u3002\u59d4\u54e1\u61c9\u7dad\u6301\u4e00\u6a23\u7684\u8981\u6c42\u6a19\u6e96\uff0c\u5c0d\u6307\u6a19\u7684\u5206\u6578\uff0c\u4e0d\u61c9\u5f9e\u56b4\u6216\u5f9e\u5bec\uff0c\u800c\u662f\u5f9e\u5be6\u3002<\/p>\n<p>\u7576\u7136\uff0c\u8003\u616e\u696d\u52d9\u898f\u6a21\u7684\u5927\u5c0f\uff0c\u4e00\u5b9a\u8207\u7d44\u7e54\u80fd\u627f\u64d4\u7684\u8a13\u7df4\u6210\u672c\u6709\u95dc\uff0c\u6240\u4ee5\uff0c\u7b46\u8005\u4e5f\u8d0a\u6210\u91dd\u5c0d\u4f01\u696d\u6a5f\u69cb\u7248\uff0c\u518d\u53d7\u8a55\u8005\u662f\u5927\u4f01\u696d\u53ca\u4e2d\u5c0f\u4f01\u696d\u61c9\u8a72\u7dad\u6301\u539f\u4f86\u7684\u5206\u6578\u9580\u6abb\uff0c\u800c\u5c0f\u4f01\u696d\u53ca\u5fae\u578b\u4f01\u696d\uff0c\u5247\u5efa\u8b70\u9580\u6abb\u53ef\u4ee5\u518d\u8abf\u4f4e\u4e9b\u3002\u81f3\u65bc\u724c\u7d1a\u7684\u5206\u6578\u6a19\u6e96\uff0c\u5247\u4e0d\u61c9\u653e\u5bec\u3002\u9019\u6a23\u5c0d\u65bcTTQS\u7684\u516c\u4fe1\u529b\u624d\u6709\u5e6b\u52a9\u3002<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u8f14\u5c0e\u8005\u5c0d\u88ab\u8f14\u5c0e\u8005\u7684\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71\u7684\u6539\u5584\u662f\u5be6\u8cea\u7684\uff0c\u9084\u662f\u5f62\u5f0f\u7684\uff1f<\/li>\n<\/ul>\n<p>\u73fe\u884c\u8f14\u5c0e\u7684\u6b21\u6578\u5c11\u5247\u5169\u6b21\u591a\u5247\u56db\u6b21\uff0c\u76f8\u9694\u5169\u6b21\u4e4b\u9593\u77ed\u5247\u4e00\u5468\uff0c\u9577\u5247\u4e8c\u652f\u81f3\u4e09\u5468\uff0c\u5168\u7a0b\u8f14\u5c0e\u671f\u9593\u7d04\u5728\u5169\u5468\u5230\u5169\u500b\u6708\u4e4b\u9593\u3002\u9019\u6bb5\u6642\u9593\uff0c\u5047\u82e5\u53d7\u8f14\u5c0e\u55ae\u4f4d\u6c92\u6709\u8a13\u7df4\u8a08\u756b\uff0c\u80fd\u6539\u5584\u7684\u5c31\u662f\u5efa\u7acb\u4e00\u5957\u54c1\u8cea\u7ba1\u7406\u7684\u66f8\u6587\u5316\u4f5c\u696d\u7cfb\u7d71\uff0c\u6216\u8005\u662f\u91dd\u5c0d\u8a08\u756b\u90e8\u5206\uff0c\u8f14\u5c0e\u5efa\u7acb\u66f8\u9762\u7684\u9858\u666f\u3001\u4f7f\u547d\u3001\u76ee\u6a19\u3001\u53ca\u9700\u6c42\u6027\u7684\u63a2\u8a0e\uff0c\u5145\u5176\u91cf\u53ef\u4ee5\u505a\u7684\u53ea\u662f\u5f97\u5230\u300c\u77e5\u300d\u3001\u96e3\u4ee5\u7a31\u5f97\u4e0a\u300c\u884c\u300d\uff0c\u800c\u82e5\u662f\u8981\u5c0d\u65bc\u5148\u524d\u958b\u904e\u7684\u8ab2\u7a0b\uff0c\u88dc\u505a\u57f7\u884c\u54c1\u8cea\u7d00\u300c\u9304\u300d\uff0c\u5247\u660e\u986f\u6709\u4e0d\u8aa0\u5be6\u7684\u932f\u8aa4\u793a\u7bc4\u3002\u7136\u800c\u672a\u80fd\u6709\u5b8c\u6574\u7684\u7d00\u9304\uff0c\u5c31\u53ea\u80fd\u5f97\u52302\u5206\u52302.5\u5206\uff0c\u8981\u901a\u6545\u9580\u6abb\u5be6\u5728\u56f0\u96e3\u3002<\/p>\n<p>\u88ab\u8f14\u5c0e\u8005\u82e5\u662f\u6307\u4e00\u5473\u7fa7\u6c42\u6a21\u4eff\u7db2\u8def\u4e0a\u4f9b\u53c3\u8003\u7684\u7c21\u5831\u8cc7\u6599\u53ca\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71\u6587\u4ef6\uff0c\u5247\u5c07\u5fc5\u6d41\u65bc\u5f62\u5f0f\uff0c\u5c0d\u65bc\u5be6\u8cea\uff0c\u4e26\u7121\u5927\u5e6b\u52a9\u3002<\/p>\n<p>\u7b46\u8005\u4ee5\u70ba\uff0c\u6700\u597d\u8f14\u5c0e\u7684\u6642\u6a5f\u6392\u5728\u5e74\u5e95\uff0c\u53ef\u4ee5\u5f9e\u5e74\u5ea6\u8a08\u756b\u958b\u59cb\u5354\u52a9\u8f14\u5c0e\uff0c\u8f03\u53ef\u80fd\u9032\u5165\u5be6\u8cea\u7684\u968e\u6bb5\u3002\u56e0\u70ba\uff0c\u4e00\u65e6\u5728\u671f\u4e2d\uff0c\u82e5\u8981\u5f97\u5230\u8a08\u756b(P)\u7684\u5206\u6578\uff0c\u662f\u5fc5\u8981\u8f14\u5c0e\u5efa\u7acb\u77ed\u4e2d\u9577\u671f\u7684\u76ee\u6a19\uff0c\u9019\u5c0d\u65bc\u88ab\u8f14\u5c0e\u6a5f\u69cb\u4f86\u8aaa\u90fd\u5c6c\u65bc\u662f\u5019\u88dc\u505a\uff0c\u9c3b\u514d\u5e2b\u5340\u8aa0\u5be6\u6027\u3002<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u4f01\u696d\u6a5f\u69cb\u4e0d\u4ee5\u8a13\u7df4\u70ba\u5546\u54c1\uff0c\u5728\u8ffd\u6c42\u7e3e\u6548\u6642\uff0c\u5c0d\u8a13\u7df4\u7684\u6295\u8cc7\uff0c\u662f\u61c9\u8a72\u591a\u591a\u76ca\u5584\uff0c\u9084\u662f\u8b1b\u7a76\u4e8b\u534a\u529f\u500d\uff1f<\/li>\n<\/ul>\n<p>TTQS\u63a8\u5341\u5e74\u4e0b\u4f86\uff0c\u5f88\u591a\u6a5f\u69cb\u5df2\u7d93\u6b77\u8a55\u6838\u8d85\u904e\u4e09\u500b\u5169\u5e74\u671f\u4e86\uff0c\u6162\u6162\u6703\u5f97\u5230\u4e00\u500b\u7d93\u9a57\uff0c\u8fa6\u8a13\u8d8a\u591a\uff0c\u54c1\u8cea\u8d8a\u7a69\u5b9a\uff0c\u540c\u6642\uff0c\u958b\u8ab2\u8d8a\u591a\uff0c\u8a55\u6838\u59d4\u54e1\u4e5f\u8f03\u80fd\u76f8\u4fe1\u4f5c\u696d\u54c1\u8cea\u7684\u7a69\u5b9a\u3002\u65bc\u662f\u5c31\u6709\u300c\u552f\u8a13\u7df4\u300d\u7684\u73fe\u8c61\u3002<\/p>\n<p>\u539f\u4f86ISO10015\u5728\u8ac7\u5230\uff1a\u63a2\u7a76\u7d44\u7e54\u7e3e\u6548\uff0c\u6709\u6240\u8b02Fig1\u548cFig2\u3002Fig-1: Improving quality by training\uff0c \u8b1b\u7684\u662f\u91dd\u5c0dStrategic Business Plan(\u7b56\u7565\u7d93\u71df\u8a08\u756b)\u2192Analysis of organization(\u7d44\u7e54\u7684\u9700\u6c42\u5206\u6790)\u2192\u4e8c\u5206\u6210Competence-related needs(\u8077\u80fd\u76f8\u95dc\u7684\u9700\u6c42)\u53caother needs(\u5176\u4ed6\u9700\u6c42)\uff0c\u800c\u91dd\u5c0dCompetence-related needs(\u8077\u80fd\u76f8\u95dc\u7684\u9700\u6c42)\u2192\u518d\u4e8c\u5206\u6210Training needs(\u57f9\u8a13\u9700\u6c42) \u53caother needs(\u5176\u4ed6\u9700\u6c42)\uff0c\u800c\u91dd\u5c0dTraining needs(\u57f9\u8a13\u9700\u6c42)\u2192Training (\u57f9\u8a13)\u3002<\/p>\n<p>\u5f9eFig-1\uff0c\u6211\u5011\u4ee5\u7d42\u70ba\u59cb\uff0c\u9006\u63a8\u9084\u539f\uff0c\u57f9\u8a13\u9700\u6c42\u5176\u5be6\u662f\u6263\u9664\u6389\u5176\u4ed6\u9700\u6c42\u4e4b\u5916\u7684\u8077\u80fd\u76f8\u95dc\u9700\u6c42\uff0c\u800c\u8077\u80fd\u76f8\u95dc\u9700\u6c42\u4e5f\u662f\u6263\u9664\u6389\u5176\u4ed6\u9700\u6c42\u7684\u7d44\u7e54\u9700\u6c42\u3002<\/p>\n<p>\u4e5f\u5c31\u662f\u57f9\u8a13\u7684\u9700\u6c42\u662f\u88ab\u6291\u5236\u7684\uff0c\u800c\u4e0d\u662f\u88ab\u64f4\u5f35\u7684\u3002<\/p>\n<p>\u5f9eFig-2\uff1aTraining cycle\u8a13\u7df4\u5faa\u74b0\uff0c\u6240\u8b02\u57f9\u8a13\u8f38\u5165\u8207\u8f38\u51fa\u6d41\u7a0b\uff0c\u6700\u5148\u5f9e\u7d44\u7e54\u7e3e\u6548\u7684\u843d\u5dee\u754c\u5b9a\u958b\u59cb\uff0c\u8f38\u5165\u21921.\u754c\u5b9a\u57f9\u8a13\u9700\u6c42(define training needs)\u21922.\u57f9\u8a13\u8a2d\u8a08\u8207\u898f\u5283\u21923.\u57f9\u8a13\u7684\u63d0\u4f9b\u21924.\u7d50\u679c\u8a55\u4f30\uff0c\u800c\u4ecb\u4e4e\u5176\u4e2d\u7684\u662f\u5c0d1.2.3.4.\u7684\u76e3\u63a7\uff0c\u4ee5\u53ca4. \u7d50\u679c\u8a55\u4f30\uff0c\u56de\u994b\u21921.\u754c\u5b9a\u57f9\u8a13\u9700\u6c42\u3002\u6210\u70ba\u666e\u70ba\u8a13\u7df4\u5de5\u4f5c\u8005\u9808\u77e5\u7684\u8a13\u7df4\u8ff4\u5708\u3002<\/p>\n<p>TTQS\u57f9\u8a13\u6559\u6750\u4e2d\u5f15\u7528AdeQua TE ISO 10015 plus\u7684\u7d44\u7e54\u7e3e\u6548\u843d\u5dee\u7684\u5206\u6790\uff0c\u5728\u7b56\u7565\u71df\u904b\u8a08\u756b\u5e95\u4e0b\u5206\u6210\u4e09\u968e\uff0c\u7d44\u7e54\u9700\u6c42\u5c64\u6b21\u3001\u8077\u80fd\u9700\u6c42\u5c64\u6b21\u53ca\u8a13\u7df4\u9700\u6c42\u5c64\u6b21\u3002\u800c\u7d44\u7e54\u9700\u6c42\u5c64\u6b21\uff0c\u5728\u89e3\u6c7a\u7d44\u7e54\u7e3e\u6548\u843d\u5dee\uff0c\u4e26\u975e\u4e00\u958b\u59cb\u5c31\u5f9e\u8077\u80fd\u554f\u984c\u5206\u6790\u4e0b\u624b\u8981\u5148\u53bb\u89e3\u6c7a\u975e\u8077\u80fd\u5c64\u6b21\u7684\u554f\u984c\uff0c\u6bd4\u5982\u751f\u7522\u3001\u884c\u92b7\u3001\u7814\u767c\u3001\u8ca1\u52d9\u3001\u8a2d\u5099\u7b49\u554f\u984c\u4e0b\u624b\uff0c\u89e3\u6c7a\u9019\u4e9b\u554f\u984c\u4e4b\u5916\uff0c\u5c1a\u4e0d\u80fd\u89e3\u6c7a\u7684\u843d\u5dee\uff0c\u624d\u5f9e\u8077\u80fd\u5206\u6790\u4e0b\u624b\u3002\u800c\u8077\u80fd\u9700\u6c42\u7684\u5206\u6790\u5c64\u6b21\uff0c\u4e5f\u6392\u9664\u975e\u8077\u80fd\u8a2d\u8a08\u4e0d\u826f\u7684\u554f\u984c\uff0c\u5f9e\u7d44\u7e54\u67b6\u69cb\u8a2d\u8a08\u4e0d\u4f73\u3001\u7121\u6548\u9818\u5c0e\u3001\u4eba\u529b\u62db\u52df\u8a2d\u8a08\u4e0d\u4f73\u3001\u8cc7\u8a0a\u7d50\u69cb\u8a2d\u8a08\u4e0d\u4f73\u3001\u5de5\u4f5c\u6fc0\u52f5\u8a2d\u8a08\u4e0d\u4f73\u7b49\u4e0b\u624b\uff0c\u4e4b\u5f8c\u624d\u6b78\u5c6c\u65bc\u8077\u80fd\u6a21\u578b\u4e0d\u4f73\u3002\u800c\u8077\u80fd\u6a21\u578b\u4e0d\u4f73\uff0c\u4e5f\u4e26\u975e\u76f4\u63a5\u5c0e\u5165\u8a13\u7df4\u73fe\u8077\u54e1\u5de5\u7684\u8a13\u7df4\u9700\u6c42\u5c64\u6b21\u7684\u5c55\u958b\uff0c\u800c\u662f\u5f9e\u975e\u8a13\u7df4\u7684\u529f\u80fd\uff0c\u5982\u81ea\u52d5\u5316\u3001\u62db\u52df\u65b0\u54e1\u5de5\u3001\u53ca\u5de5\u4f5c\u8f2a\u8abf\u7b49\uff0c\u4e4b\u5f8c\u624d\u9032\u884c\u57f9\u8a13\u3002<\/p>\n<p>\u5f9e\u4e0a\u8ff0\u5206\u6790\uff0c\u5176\u5be6\u5728\u8ffd\u6c42\u7d44\u7e54\u7e3e\u6548\u7684\u6539\u5584\u6642\uff0c\u5c0d\u65bc\u8a13\u7df4\u696d\u52d9\uff0c\u4e26\u975e\u591a\u591a\u76ca\u5584\u53cd\u800c\u662f\u8b19\u905c\u6291\u5236\u7684\uff0c\u662f\u8b1b\u7a76\u4e8b\u534a\u529f\u500d\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u5728\u8ffd\u6c42\u8a13\u7df4\u7684ROI(\u6295\u8cc7\u5831\u916c\u7387\u4e2d)\uff0c\u904e\u5ea6\u7684\u8a13\u7df4\u884c\u653f\u6703\u4e0d\u6703\u62b5\u92b7\u6389\u8a13\u7df4\u7684\u908a\u969b\u8ca2\u737b\uff1f<\/li>\n<\/ul>\n<p>ISO10015\u7684\u7279\u8272\u4e4b\u4e00\uff0c\u5c31\u662f\u5728\u65bc\u91cd\u8996\u8ffd\u6c42\u8a13\u7df4\u7684\u6295\u8cc7\u5831\u916c\u7387\uff0c\u6240\u8b02\u7b56\u7565\u6027\u4eba\u529b\u8cc7\u6e90\uff0c\u5c31\u662f\u5f9e\u7b56\u7565\u9700\u6c42\u958b\u59cb\uff0c\u5f37\u8abf\u505a\u5c0d\u4e8b\uff0c\u512a\u65bc\u628a\u4e8b\u505a\u597d\u3002Do right thing is rather than do thing right.<\/p>\n<p>ROI(return of Investment)\uff0c\u5c31\u662f\u8f38\u51fa\u8207\u8f38\u5165\u7684\u6bd4\u503c\uff0c\u8f38\u51fa\u5c31\u662f\u8a13\u7df4\u7684\u6210\u6548\uff0c\u4f46\u7372\u76ca\u662f\u8f38\u51fa\u6e1b\u53bb\u8f38\u5165\uff0c\u800c\u8f38\u5165\u7684\u6210\u672c\u6709\u76f4\u63a5\u6027\u7684\u8207\u9593\u63a5\u6027\u7684\u3002\u76f4\u63a5\u6027\u7684\u662f\u8fa6\u8a13\u958b\u8ab2\u7684\u751f\u7522\u6210\u672c\uff0c\u6bd4\u5982\u8b1b\u5e2b\u8cbb\u3001\u52a9\u6559\u8cbb\u3001\u6750\u6599\u8cbb\u3001\u6559\u6750\u8cbb\u3001\u5ba3\u5c0e\u8cbb\u3001\u884c\u653f\u8cbb\u3001\u7ba1\u7406\u8cbb\u2026..\uff0c\u800c\u9593\u63a5\u6027\u8cbb\u7528\u5c31\u662f\u63a8\u52d5TTQS\u8a8d\u8b49\u5fc5\u8981\u7684\u6295\u8cc7\u3002<\/p>\n<p>\u904e\u5ea6\u6295\u6ce8\u65bcTTQS\u7684\u6210\u672c\uff0c\u5fc5\u7136\u4f7f\u7372\u5229\u6e1b\u5c11\uff0c\u751a\u6216\u8f49\u76c8\u70ba\u8667\uff0c\u4e0d\u53ef\u4e0d\u67e5\u3002<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u8a55\u6838\u6307\u6a19\u4e2d\u7684\u6bcf\u4e00\u9805\u61c9\u8a72\u7368\u7acb\u88ab\u5ba2\u89c0\u7684\u5c0d\u5f85\uff0c\u9084\u662f\u8207\u5176\u4ed6\u9805\u76ee\u9023\u7d50\uff0c\u7528\u7cfb\u7d71\u7684\u95dc\u806f\u6027\u4f86\u770b\u5f85\uff1f<\/li>\n<\/ul>\n<p>\u5728\u6821\u6e96\u7814\u8a0e\u6703\u4e2d\uff0c\u6211\u5011\u8f14\u5c0e\u9867\u554f\u8207\u8b1b\u5e2b\u53ca\u8a55\u6838\u59d4\u54e1\u4e09\u985e\u4eba\u54e1\uff0c\u66fe\u5c0d\u65bc\u6307\u6a19\u4ee5\u5c0f\u7d44\u8a0e\u8ad6\u65b9\u5f0f\uff0c\u586b\u4e0a\u5206\u6578\u3002\u4e26\u5206\u5225\u6bd4\u8f03\u3002<\/p>\n<p>\u5728\u904e\u7a0b\u4e2d\uff0c\u51fa\u73fe\u9019\u6a23\u4e00\u500b\u722d\u8b70\uff01\u8a55\u6838\u6307\u6a19\u4e2d\u7684\u6bcf\u4e00\u9805\u61c9\u8a72\u7368\u7acb\u88ab\u5ba2\u89c0\u7684\u5c0d\u5f85\uff0c\u9084\u662f\u8207\u5176\u4ed6\u9805\u76ee\u9023\u7d50\uff0c\u7528\u7cfb\u7d71\u7684\u95dc\u806f\u6027\u4f86\u770b\u5f85\uff1f<\/p>\n<p>\u5f88\u591a\u59d4\u54e1\u8a8d\u70ba\u4e00\u81f4\u6027\u5f88\u91cd\u8981\uff0c\u6bd4\u5982\u5982\u679c\u8a08\u756b\u6c92\u505a\u597d\uff0c\u4e0d\u61c9\u8a72\u7d66\u8a2d\u8a08\u6216\u57f7\u884c\u9ad8\u5206\uff0c\u4f46\u6211\u5011\u591a\u6578\u8a8d\u70ba\uff0c\u4e00\u6700\u4e0d\u80fd\u5169\u7f70\uff0c\u6307\u6a195\u5df2\u7d93\u91dd\u5c0d\u8a13\u7df4\u898f\u5283\u8207\u7d93\u71df\u76ee\u6a19\u7684\u9023\u7d50\u6027\u6253\u5206\u6578\uff0c\u800c\u4e14\uff0c\u6307\u6a1911\u4e5f\u91dd\u5c0d\u8a13\u7df4\u8207\u76ee\u6a19\u9700\u6c42\u7684\u7d50\u5408\uff0c\u90fd\u6709\u5c08\u7bc0\u518d\u805a\u7126\u4e00\u81f4\u6027\u3002<\/p>\n<p>\u56e0\u6b64\u7b46\u8005\u4e3b\u5f35\u61c9\u5ba2\u89c0\u7406\u6027\u800c\u7368\u7acb\u7684\u91dd\u5c0d\u6307\u6a19\u53bb\u8a55\u6838\uff0c\u5c0d\u65bc\u662f\u5426\u8207\u5176\u4ed6\u6307\u6a19\u4e4b\u9593\u9023\u7d50\u6027\uff0c\u61c9\u8a72\u4e0d\u7406\u4e0d\u554f\u3002\u4ee5\u5efa\u7acb\u6307\u6a19\u8a55\u6838\u9080\u6e96\u7684\u4e00\u81f4\u6027\u3002<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TTQS\u4eba\u624d\u767c\u5c55\u54c1\u8cea\u7ba1\u7406\u7cfb\u7d71\u63a8\u52d5\u76f2\u9ede\u4e4b\u82bb\u8b70 \u5ed6\u662d\u660c TTQS\u8f14\u5c0e\u9867\u554f(FY95-&hellip; <a href=\"http:\/\/blog.ndsc.tw\/?p=1245\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4dxA5-k5","_links":{"self":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts\/1245"}],"collection":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1245"}],"version-history":[{"count":1,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts\/1245\/revisions"}],"predecessor-version":[{"id":1246,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts\/1245\/revisions\/1246"}],"wp:attachment":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1245"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1245"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}