{"id":337,"date":"2009-12-21T19:16:48","date_gmt":"2009-12-21T11:16:48","guid":{"rendered":"http:\/\/blog.ndsc.tw\/?p=337"},"modified":"2009-12-21T19:16:48","modified_gmt":"2009-12-21T11:16:48","slug":"%e4%bc%81%e6%a5%ad%e5%b0%8e%e5%85%a5ttqs%e8%a8%93%e7%b7%b4%e5%93%81%e8%b3%aa%e8%a8%88%e5%88%86%e5%8d%a1%e7%9a%84%e7%ad%96%e7%95%a5%e6%80%a7%e6%84%8f%e7%be%a9%e4%b8%ad-%e5%bb%96%e6%98%ad%e6%98%8c","status":"publish","type":"post","link":"http:\/\/blog.ndsc.tw\/?p=337","title":{"rendered":"\u4f01\u696d\u5c0e\u5165TTQS\u8a13\u7df4\u54c1\u8cea\u8a08\u5206\u5361\u7684\u7b56\u7565\u6027\u610f\u7fa9(\u4e2d)–\u5ed6\u662d\u660c\u64b0"},"content":{"rendered":"

\u4f5c\u8005\u8a3b\uff1a\u70ba\u63a8\u5ee3TTQS\uff0c\u672c\u6587\u6b61\u8fce\u8f49\u8f09\uff0c\u60df\u8acb\u8f49\u8f09\u6642\u8acb\u5c0a\u91cd\u4f5c\u8005\u4e4b\u59d3\u540d\u6b0a\u53ca\u540c\u4e00\u6027\u4fdd\u6301\u6b0a(\u8457\u4f5c\u4eba\u683c\u6b0a)\uff0c\u6700\u8fd1\uff0c\u7db2\u8def\u4e0a\u6709\u67d0\u4f4d\u5148\u9032\uff0c\u81ea\u884c\u8f49\u8f09\u672c\u4eba\u6709\u95dcTTQS\u4e4b\u6587\u7ae0\uff0c\u9664\u4e86\u522a\u9664\u672c\u4eba\u59d3\u540d\u5916\uff0c\u4e26\u81ea\u5df1\u52a0\u4e0a\u59d3\u540d\uff0c\u4f7f\u95b1\u8b80\u8005\u8aa4\u4ee5\u70ba\u662f\u4ed6\u7684\u5927\u4f5c\uff0c\u4ee5\u589e\u6dfb\u6587\u7ae0\u4e4b\u5e02\u5834\u50f9\u503c\u3002\u56b4\u91cd\u640d\u53ca\u8457\u4f5c\u4eba\u683c\u6b0a\u4e4b\u516c\u958b\u767c\u8868\u6b0a\u3001\u59d3\u540d\u8868\u793a\u6b0a\u3001\u540c\u4e00\u6027\u4fdd\u6301\u6b0a\u3002\u7531\u65bc\u672c\u4eba\u521d\u671f\u767c\u8868\u6642\uff0c\u662f\u5728TTQS\u5c08\u6848\u8fa6\u516c\u5ba4\u5b89\u6392\u5c0d\u8a13\u7df4\u55ae\u4f4d\u4e3b\u7ba1\u7c21\u5831\u6642\u4e4bPPT\u7248\u672c\uff0c\u5f8c\u4f86\uff0c\u4f5c\u8005\u5c07\u5b83\u5206\u5169\u671f\u767c\u8868\u5728\u96fb\u5b50\u5831\u4e0a\u4e26\u6539\u5beb\u6210Word\u6a94\uff0c\u7db2\u8def\u4e0a\u7684\u6284\u8972\u7248\uff0c\u8070\u660e\u7684\u8a72\u65b0\u9032\uff0c\u81ea\u52d5\u5c07\u984c\u76ee\u52a0\u4e0a(Part 1\u548cPart2)\uff0c\u6b61\u8fce\u5404\u4f4d\u5728\u7db2\u8def\u4e0a\u641c\u5c0b\uff0c\u4e0d\u96e3\u767c\u73fe\uff0c\u751a\u81f3\u6709\u4e0d\u5177\u771f\u540d\u7684\u67d0\u5b9c\u862d\u7f8e\u5973\uff0c\u5c07\u8a72\u6587\u8f49\u8f09\uff0c\u4f7f\u76dc\u4f5c\u8005\u77e5\u540d\u5ea6\u9060\u63da\u3002\u4f46\u62d9\u4f5c\u758f\u6f0f\u4e4b\u8655\uff0c\u5982\u4eca\u60f3\u4f86\u4e0d\u5c11\uff0c\u60f3\u5fc5\u96e3\u514d\u9020\u6210\u95b1\u8b80\u8005\u4e4b\u8cac\u602a\uff0c\u751a\u6216\u56e0\u6b64\u6b83\u53ca\u8a72\u5148\u9032\uff0c\u5728\u6b64\uff0c\u672b\u5b78\uff0c\u4ee3\u70ba\u61fa\u6094\u53ca\u81f4\u6b49\u3002<\/span><\/span><\/span><\/span><\/p>\n

<\/span><\/span> <\/p>\n

\u3010\u539f\u6587\u520a\u8f09\u65bc\u5168\u570b\u5de5\u696d\u7e3d\u6703\u51fa\u7248\u4e4b\u7522\u696d\u96dc\u8a8c\u3011<\/span><\/p>\n

<\/span> <\/p>\n

\u4f01\u696d\u5c0e\u5165TTQS\u8a13\u7df4\u54c1\u8cea\u8a08\u5206\u5361\u7684\u7b56\u7565\u6027\u610f\u7fa9<\/span><\/span><\/p>\n

—-\u517c\u8ad6TTQS\u8b93\u4f01\u696d\u7372\u5229\u7684\u5341\u516b\u9805\u6b66\u85dd(\u4e2d)<\/span><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u5ed6\u662d\u660c<\/span><\/font><\/span><\/p>\n

\u65b0\u5f0f\u6a23\u667a\u6b0a\u958b\u767c\u6709\u9650\u516c\u53f8\u8463\u4e8b\u9577<\/span><\/font><\/span><\/p>\n

\u52de\u59d4\u6703\u8077\u8a13\u5c40\u4f01\u8a13\u7db2TTQS\u8f14\u5c0e\u9867\u554f<\/span><\/font><\/span><\/p>\n

\n

<\/font><\/span><\/p>\n

 <\/font><\/span><\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u4e8c\u9805\u6b66\u85dd\u2014\u524d\u77bb\u6027\u7b56\u7565\u601d\u8003<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span>\u7b56\u7565\u5927\u5e2b\u9ea5\u53ef\u6ce2\u7279\u8aaa\uff0c\u6210\u529f\u7684\u4f01\u696d\u8087\u59cb\u65bc\u9858\u666f\u7684\u601d\u8003\u3002\u4ed6\u9084\u8aaa\u7b56\u7565\u601d\u8003\u6bd4\u7b56\u7565\u898f\u5283\u91cd\u8981\u3002\u7d93\u71df\u5931\u6557\u5f80\u5f80\u4e0d\u662f\u56e0\u70ba\u4e0d\u5920\u52aa\u529b\uff0c\u800c\u662f\u6709\u52c7\u7121\u8b00\u3002\u6240\u8b02\u300cDo right thing\u300d\u6bd4\u300cDo thing right\u300d\u91cd\u8981\u3002\u628a\u4e8b\u60c5\u505a\u5c0d\u4e86\uff0c\u52aa\u529b\u624d\u6709\u7e3e\u6548\u3002\u76ee\u6a19\u4e0d\u5c0d\uff0c\u518d\u591a\u7684\u52aa\u529b\uff0c\u53ea\u6709\u5f92\u589e\u6210\u672c\u3002<\/font><\/span><\/p>\n

    <\/span>TTQS\u5206\u6210\u8a08\u756bPLAN\u3001\u8a2d\u8a08DESIGN\u3001\u57f7\u884cDO\u3001\u5be9\u67e5REVIEW\u3001\u6210\u679c\u5c55\u73feOUTCOME\u4e94\u5927\u968e\u6bb5\u3002\u5176\u4e2d\u6211\u5011\u4e00\u822c\u4eba\u6240\u719f\u77e5\u7684\u300c\u505a\u300d\u4e5f\u5c31\u662fDO\uff0c\u53ea\u4f5415\u5206\uff0c\u4f46P\u548cD\u5c31\u4f54\u523060\u5206\uff0cTTQS\u5f37\u8abf\u7b56\u7565\u601d\u8003\u3002<\/font><\/span><\/p>\n

    <\/span>\u5148\u5f9e\u9858\u666f\u8207\u4f7f\u547d\u601d\u8003\u8d77\uff0c\u4e26\u4e14\u5927\u8072\u7684\u8aaa\u51fa\u4f86\uff0c\u8b93\u5168\u9ad4\u54e1\u5de5\u5468\u77e5\uff0c\u9858\u666f\u548c\u4f7f\u547d\u662f\u5275\u696d\u7684\u521d\u8877\u3002\u5275\u696d\u4e3b\u300c\u4e00\u672c\u521d\u8877\u300d\uff0c\u6240\u8b02\u300c\u5fc3\u5730\u4e0d\u722d\uff0c\u679c\u906d\u8fc2\u66f2\u300d\u3002\u7f8e\u570b\u7684\u958b\u570b\u5049\u4eba\u6e6f\u746a\u58eb\u2027\u5091\u4f5b\u905c\u66fe\u8aaa\uff1a\u6c92\u6709\u4eba\u6216\u4e8b\u7269\u53ef\u4ee5\u963b\u64cb\u5177\u6709\u6b63\u78ba\u5fc3\u614b\u7684\u4eba\u9054\u6210\u4ed6\u7684\u76ee\u6a19\uff0c\u53cd\u4e4b\uff0c\u6c92\u6709\u4eba\u6216\u4e8b\u7269\u53ef\u4ee5\u5e6b\u52a9\u64c1\u6709\u932f\u8aa4\u5fc3\u614b\u7684\u4eba\u3002<\/strong><\/font><\/span><\/p>\n

    <\/span><\/span><\/strong>TTQS\u8b93\u4f01\u696d\u4e3b\u6709\u6a5f\u6703\u53cd\u7701\uff0c\u662f\u5426\u7d93\u71df\u65b9\u5411\u504f\u96e2\u4e86\u539f\u4f86\u7684\u7406\u60f3\uff0c\u6709\u9858\u666f\u7684\u78ba\u7acb\u624d\u6709\u77ed\u4e2d\u9577\u7a0b\u7684\u767c\u5c55\u76ee\u6a19\uff0c\u4e5f\u624d\u6709\u601d\u8003\u8207\u898f\u5283\u5177\u6709\u524d\u77bb\u6027\u7684\u71df\u904b\u7b56\u7565\u3002<\/span><\/span><\/font><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u4e09\u9805\u6b66\u85dd\u2014\u9858\u666f\u3001\u76ee\u6a19\u3001\u7b56\u7565\u3001\u8a08\u756b\u74b0\u74b0\u76f8\u6263<\/span><\/font><\/span><\/strong><\/p>\n

    <\/span>TTQS\u5728\u8a08\u756b\u9805\u76ee30\u5206\u4e2d\uff0c\u4e00\u534a\u770b\u660e\u78ba\u6027\u3001\u53e6\u4e00\u534a\u770b\u8a08\u756b\u7684\u7cfb\u7d71\u6027\u3001\u9023\u63a5\u6027\u4ee5\u53ca\u8a08\u756b\u529b\u3002\u53ef\u898b\u9858\u666f\u4f7f\u547d\u7684\u660e\u78ba\u6027\u96d6\u7136\u6700\u91cd\u8981\u3002\u4f46\u63a5\u8457\u8981\u8a02\u76ee\u6a19\uff0c\u6839\u64da\u76ee\u6a19\u53bb\u5275\u601d\u7528\u751a\u9ebc\u7b56\u7565\u624d\u53ef\u4ee5\u9054\u6210\uff0c\u518d\u601d\u8003\u57f7\u884c\u9019\u500b\u7b56\u7565\u9700\u8981\u591a\u5c11\u8cea\u91cf\u7684\u4eba\u529b\u8cc7\u6e90\uff0c\u4e0d\u8db3\u4e4b\u8655\u53ef\u4ee5\u7528\u751a\u9ebc\u624b\u6bb5\u53bb\u88dc\u8db3\uff0c\u50cf\u62db\u52df\u3001\u8f2a\u8abf\u3001\u734e\u52f5\u63aa\u65bd\u7b49\u7b49\uff0c\u800c\u9019\u500b\u624b\u6bb5\u82e5\u9084\u4e0d\u884c\uff0c\u61c9\u8a72\u8003\u616e\u6559\u80b2\u8a13\u7df4\u4ee5\u63d0\u5347\u4eba\u54e1\u7d20\u8cea\uff0c\u5f9e\u9858\u666f\u5230\u76ee\u6a19\u3001\u5230\u7b56\u7565\uff0c\u6700\u5f8c\u4eba\u624d\u57f9\u80b2\u8a08\u756b\uff0c TTQS\u6263\u7dca\u8457\u9054\u6210\u71df\u904b\u76ee\u6a19\u53bb\u898f\u5283\u8a13\u7df4\u3002<\/font><\/span><\/p>\n

    <\/span>\u4f01\u696d\u53ef\u4ee5\u5f9e\u5916\u90e8\u74b0\u5883P(\u653f\u7b56\u9762)E(\u7d93\u6fdf\u9762)S(\u793e\u6703\u9762T(\u6280\u8853\u9762)\u8a55\u4f30\uff0c\u4e26\u5f9e\u7e3d\u9ad4\u5e02\u5834\u9700\u6c42\u7684\u7e3d\u5bb9\u91cf\uff0c\u53bb\u601d\u8003\u4f01\u696d\u9858\u666f\u8207\u91d0\u8a02\u77ed\u4e2d\u9577\u7a0b\u7684\u76ee\u6a19\uff0c\u63a5\u8457\u5c07\u76ee\u6a19\u63ed\u9732\u7d66\u5168\u9ad4\u54e1\u5de5\u77e5\u6089\uff0c\u6b64\u6642\u5404\u90e8\u9580\u4e3b\u7ba1\u5c31\u53ef\u4ee5\u7387\u9818\u540c\u4ec1\u53bb\u898f\u5283\u57f7\u884c\u7b56\u7565\uff0c\u5c0d\u7167\u7e3e\u6548\u9054\u6210\u7684\u76ee\u6a19\u8207\u73fe\u6709\u54e1\u5de5\u7684\u8077\u80fd\u5206\u6790\uff0c\u5c31\u53ef\u4ee5\u627e\u51fa\u8077\u80fd\u7684\u843d\u5dee\uff0c\u5f9e\u8077\u80fd\u7684\u843d\u5dee\u5206\u6790\u5c31\u6703\u7522\u751f\u8a13\u7df4\u8a08\u756b\u7684\u9700\u6c42\u76ee\u6a19\uff0c\u7531\u6b64\u5236\u5b9a\u8a13\u7df4\u7684\u653f\u7b56\uff0c\u5c0e\u51fa\u8a13\u7df4\u7684\u985e\u5225\u8207\u9818\u57df\u3002\u9019\u4e9b\u90fd\u8981\u74b0\u74b0\u76f8\u6263\uff0c\u624d\u4e0d\u6703\u8b93\u8a13\u7df4\u6210\u70ba\u767d\u5de5\u3002<\/font><\/font><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u56db\u9805\u6b66\u85dd\u2014\u5efa\u7acb\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span> <\/p>\n

    <\/font><\/span><\/span>\u8a13\u7df4\u54c1\u8cea\u7cfb\u7d71\u7684\u67b6\u69cb\u5c31\u5982ISO9000\u54c1\u4fdd\u7cfb\u7d71\uff0c\u7531\u653f\u7b56\u968e\u3001\u6d41\u7a0b\u968e\u3001\u65b9\u6cd5\u968e\u548c\u8a18\u9304\u968e\u56db\u5c64\u6240\u7d44\u6210\uff0c\u8a13\u7df4\u54c1\u8cea\u6587\u4ef6\u5305\u542b\u8a13\u7df4\u653f\u7b56\u624b\u518a\u3001\u8a13\u7df4\u6d41\u7a0b\u3001\u4f5c\u696d\u6307\u5c0e\u66f8\u548c\u5be6\u65bd\u8a13\u7df4\u904e\u7a0b\u7684\u6240\u6709\u8868\u55ae\u7d00\u9304\u3002\u800c\u5167\u5bb9\u5305\u542b\u8a13\u7df4\u9700\u6c42\u7684\u8abf\u67e5\u3001\u8ab2\u7a0b\u8a2d\u8a08\u3001\u8a13\u7df4\u65b9\u5f0f\u3001\u8b1b\u5e2b\u9074\u8058\u3001\u6559\u5ba4\u7ba1\u7406\u3001\u73ed\u7d1a\u7d93\u71df\u3001\u5b78\u54e1\u9074\u9078\u3001\u6559\u6750\u7de8\u64b0\u3001\u4e0a\u8ab2\u7d00\u5f8b\u3001\u6559\u5b78\u8a55\u4f30\u3001\u8a13\u7df4\u7e3e\u6548\u8003\u8a55\u3001\u7570\u5e38\u7ba1\u7406\u2026\u7b49\u3002<\/span><\/span><\/font><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u4e94\u9805\u6b66\u85dd\u2014\u9054\u6210\u7d93\u71df\u7372\u5229\u7684\u76ee\u6a19<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span><\/span><\/strong>\u8a13\u7df4\u53ef\u4ee5\u6539\u5584\u7d44\u7e54\u7684\u71df\u904b\u7e3e\u6548\uff0c\u5176\u6700\u7d42\u76ee\u7684\u5247\u5728\u65bc\u9054\u6210\u7d93\u71df\u7372\u5229\u7684\u76ee\u6a19\uff0cTTQS\u8981\u6c42\u8a13\u7df4\u6d41\u7a0b\u4e4b\u57f7\u884c\u8207\u55ae\u4f4d\u4e4b\u7e3e\u6548\u76ee\u6a19\u76f8\u9023\u7d50\uff0c\u56e0\u6b64\u70ba\u4e86\u5f97\u5206\uff0c\u8981\u78ba\u8a8d\u8a13\u7df4\u898f\u5283\u8207\u696d\u52d9\u7b56\u7565\u76ee\u6a19\u65b9\u5411\u4e00\u81f4\u6027\u3002\u4e5f\u5c31\u662f\u5c0d\u6e96\u7372\u5229\u7684\u76ee\u6a19\u53bb\u63a8\u52d5\u8a13\u7df4\u3002<\/span><\/span><\/font><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u516d\u9805\u6b66\u85dd\u2014\u5efa\u7f6e\u8a13\u7df4\u8a08\u756b\u529b<\/span><\/span><\/strong><\/span><\/font><\/p>\n

<\/font><\/span> <\/p>\n

    <\/span><\/span><\/strong>\u5728TTQS\u7684\u8981\u6c42\u4e0b\uff0c\u8981\u5c07\u8a13\u7df4\u7684\u7de8\u5236\u4eba\u529b\u660e\u78ba\u5316\uff0c\u662f\u534a\u4eba\uff0c\u9084\u662f\u4e00\u4eba\u3001\u5169\u4eba\u2026\uff0c\u662f\u517c\u8fa6\u9084\u662f\u5c08\u8077\uff0c\u6709\u6c92\u6709\u4eba\u8cc7\u7684\u8a13\u7df4\uff0c\u82e5\u662f\u6c92\u6709\u4eba\u8cc7\u7684\u8a13\u7df4\u80cc\u666f\uff0c\u8981\u8003\u616e\u627e\u6709\u4eba\u8cc7\u8e10\u7684\u4eba\u5f9e\u4e8b\uff0c\u82e5\u7121\u4eba\u8cc7\u5c08\u696d\uff0c\u4e5f\u7121\u7d93\u9a57\uff0c\u90a3\u6700\u597d\u5b89\u6392\u4eba\u8cc7\u5916\u8a13\u6a5f\u6703\uff0c\u5c24\u5176\u8077\u8a13\u5c40\u958b\u8a2d\u7684\u4eba\u529b\u8cc7\u6e90\u7ba1\u7406\u8ab2\u7a0b\uff0c\u518d\u5247\uff0c\u597d\u597d\u76e4\u9ede\u8a13\u7df4\u4eba\u54e1\u7684\u80fd\u529b\uff0c\u5728\u95dc\u9375\u6027\u8a13\u7df4\u8077\u80fd\u5982\u8077\u80fd\u5206\u6790\u3001\u9700\u6c42\u8a55\u4f30\u3001\u8ab2\u7a0b\u898f\u5283\u3001\u62db\u751f\u6587\u5ba3\u3001\u6559\u5ba4\u7ba1\u7406\u3001\u5b78\u54e1\u670d\u52d9\u3001\u8ab2\u5f8c\u8ffd\u8e64\u3001\u7e3e\u6548\u8a55\u4f30\u3001\u6559\u6750\u7de8\u8f2f\u3001\u8b1b\u5e2b\u57f9\u8a13\u3001\u8b1b\u5e2b\u8a55\u9451\u3001\u8a13\u7df4\u63a1\u8cfc\u2026\u7b49\u7b49\u6703\u591a\u5c11\u9805\uff0c\u4e0d\u6703\u7684\uff0c\u8981\u5982\u4f55\u88dc\u8db3\uff0c\u7a2e\u7a2e\u70ba\u4e86TTQS\uff0c\u800c\u5f9e\u6b64\u5efa\u7acb\u4e86\u8a13\u7df4\u8a08\u756b\u529b\u3002<\/span><\/span><\/font><\/p>\n

    <\/span>\u4f01\u9438\u6703\u6839\u64da\u8abf\u67e5\u570b\u5167\u4f01\u696d\u8a13\u7df4\u5c08\u696d\u4eba\u54e1\u61c9\u5177\u5099\u4e4b\u80fd\u529b\uff0c\u6b78\u7d0d\u53d7\u8a2a\u8a13\u7df4\u4e3b\u7ba1\u7684\u610f\u898b\uff0c\u767c\u73fe\u8a13\u7df4\u8077\u80fd\u61c9\u5305\u62ec\uff1a\u5206\u6790\u529b\u3001\u7ba1\u7406\u529b\u3001\u8a2d\u8a08\u529b\u3001\u884c\u92b7\u529b\u3001\u8a55\u9451\u529b\uff0c\u2019\u767c\u5c55\u529b\u8207\u5be6\u65bd\u529b\u3002<\/font><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u4e03\u9805\u6b66\u85dd\u2014\u8fa6\u8a13\u6709\u6a21\u6709\u6a23<\/span><\/span><\/strong><\/span><\/font><\/p>\n

    <\/span><\/font><\/span><\/p>\n

 <\/span>\u8a2d\u8a08\uff0c\u662f\u5148\u60f3\u597d\u518d\u52d5\u624b\u505a\u3002\u7cfb\u7d71\u8a2d\u8a08\u5247\u662f\u5c0d\u8a2d\u8a08\u7684\u6a19\u7684\u7269\u8981\u6709\u76ee\u6a19\u3001\u6709\u4f5c\u7528\u3001\u6709\u95dc\u4fc2\u3001\u6709\u5143\u7d20\u3002TTQS\u8981\u6c42\u4ee5\u7cfb\u7d71\u8a2d\u8a08\u7684\u614b\u5ea6\u53bb\u8fa6\u8a13\uff0c\u56e0\u6b64\u6703\u88fd\u4f5c\u4e00\u4efd\u5b8c\u6574\u7684\u898f\u5283\u65b9\u6848\uff0c\u65b9\u6848\u4e2d\u6709\u76ee\u6a19\u3001\u6709\u9810\u671f\u6548\u76ca\u3001\u6709\u6b65\u9a5f\u6d41\u7a0b\u3001\u6709\u57fa\u672c\u8981\u4ef6\uff0c\u9019\u4efd\u898f\u5283\u66f8\u5305\u542b5W1H\uff0c\u5206\u8ff0\u5982\u4e0b\uff1a<\/font><\/span><\/p>\n

Why-\u7d44\u7e54\u8207\u8077\u80fd\u7684\u7e3e\u6548\u843d\u5dee\u3001\u8a13\u7df4\u76ee\u6a19<\/font><\/span><\/p>\n

What-\u8a13\u7df4\u65b9\u6cd5\u3001\u689d\u4ef6\u3001\u8ab2\u7a0b\u898f\u5283<\/font><\/span><\/p>\n

Where-\u8a13\u7df4\u5834\u5730\u3001\u8a2d\u5099<\/font><\/span><\/p>\n

When-\u8a13\u7df4\u65e5\u7a0b\u5b89\u6392<\/font><\/span><\/p>\n

Who-\u8b1b\u5e2b\u689d\u4ef6\u3001\u9074\u9078\u904e\u7a0b\u3001\u5c08\u696d\u98a8\u8a55<\/font><\/span><\/p>\n

How-\u8a55\u4f30\u8207\u76e3\u63a7\u54c1\u8cea<\/font><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u516b\u9805\u6b66\u85dd\u2014\u843d\u5be6\u5b78\u7fd2\u578b\u7d44\u7e54<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span><\/span><\/strong>2200\u5e74\u524d\u5289\u90a6\u8207\u9805\u7fbd\u540c\u722d\u5929\u4e0b\uff0c\u800c\u5289\u90a6\u52dd\u51fa\u7684\u95dc\u9375\u56e0\u7d20\u4e0d\u5728\u65bc\u6709\u5f62\u7684\u6b66\u5668\u3001\u571f\u5730\u3001\u5175\u54e1\u7684\u591a\u5be1\uff0c\u800c\u662f\u5f35\u826f\u7684\u300c\u904b\u7c4c\u65bc\u5e37\u5e44\u4e4b\u9593\uff0c\u6c7a\u52dd\u65bc\u5343\u91cc\u4e4b\u5916\u300d\uff0c\u898b\u8b49\u4e86\u4eca\u5929\u77e5\u8b58\u7d93\u6fdf\u6642\u4ee3\u7684\u7406\u8ad6\uff0c\u54e1\u5de5\u7684\u5275\u9020\u529b\u3001\u7d44\u7e54\u529b\u3001\u670d\u52d9\u529b\u3001\u54c1\u8cea\u529b\u3001\u5fe0\u8aa0\u5ea6\u7b49\u6240\u5c55\u73fe\u51fa\u4f86\u7684\u7121\u5f62\u8cc7\u7522\uff0c\u624d\u662f\u71df\u904b\u7e3e\u6548\u7684\u95dc\u9375\u6240\u5728\u3002\u800c\u5b78\u7fd2\u529b\u662f\u7dad\u6301\u7d93\u722d\u529b\u7684\u6839\u672c\u3002<\/span><\/font><\/p>\n

   <\/span>1990\u5e74\u5b78\u7fd2\u578b\u7d44\u7e54\u5275\u59cb\u4ebaPeter Senge\u8aaa<\/span>\u8981\u6210\u70ba\u4e00\u500b\u5b78\u7fd2\u578b\u7d44\u7e54\u9700\u5177\u5099\u4e94\u9805\u4fee\u7df4\uff0c\u548c\u4e09\u9805\u6838\u5fc3\u80fd\u529b\u3002\u5176\u4e2d\u4e94\u9805\u4fee\u7df4\u4e2d\u7684\u8d85\u8d8a\u81ea\u6211\u3001\u5718\u968a\u5b78\u7fd2\u8207\u5171\u5275\u9858\u666f\uff0c\u4ee5\u53ca\u4e09\u9805\u6838\u5fc3\u80fd\u529b\uff0c\u5be6\u8207TTQS\u7684\u843d\u5be6\u6709\u5bc6\u5207\u95dc\u4fc2\u3002<\/span><\/span><\/font><\/p>\n

   <\/span>TTQS\u6703\u8b93\u8b93\u5f71\u97ff\u8a13\u7df4\u54c1\u8cea\u7684\u4eba\u5728\u904e\u7a0b\u4e2d\u53c3\u8207\uff0c\u6bd4\u5982\uff1a<\/font><\/span><\/p>\n

   <\/span>1. \u8b1b\u5e2b\u6703\u8b70\/\u6559\u5b78\u6aa2\u8a0e\u6703\uff1a\u8a13\u7df4\u884c\u653f\u8207\u8b1b\u5e2b\u6e9d\u901a\uff1b<\/font><\/span><\/p>\n

   <\/span>2. \u8ab2\u7a0b\u767c\u5c55\u6703\u8b70\uff1a\u9867\u554f\u3001\u696d\u754c\u3001\u8b1b\u5e2b\u3001\u8a13\u7df4\u884c\u653f\u3001CEO\u7b49\u7684\u53c3\u4e88\uff1b<\/font><\/span><\/p>\n

   <\/span>3. \u4ea4\u6d41\u6703\u6216\u8b80\u66f8\u6703\uff1a\u6821\u53cb\u3001\u696d\u8005\u3001\u8b1b\u5e2b\u3001\u8a13\u7df4\u884c\u653f\u3001\u9867\u554f\u3001CEO\u7b49\u7684\u53c3\u4e88\uff1b<\/font><\/span><\/p>\n

   <\/span>4. \u7db2\u8def\u8a0e\u8ad6\u5340\uff1a\u5b78\u54e1\u3001\u696d\u8005\u3001\u8b1b\u5e2b\u3001\u884c\u653f\u3001\u6821\u53cb\u7b49\u7684\u53c3\u4e88\u3002<\/font><\/span><\/p>\n

   <\/span>\u9019\u4e9b\u6d3b\u52d5\u6709\u52a9\u65bc\u554f\u984c\u7684\u6f84\u6e05\u3001\u5275\u9020\u6027\u7684\u4ea4\u8ac7\uff0c\u4ee5\u53ca\u5be6\u73fe\u9858\u666f\uff0c\u6b63\u662f\u5b78\u7fd2\u578b\u7d44\u7e54\u7684\u4e09\u5927\u6838\u5fc3\u80fd\u529b\u3002<\/font><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u4e5d\u9805\u6b66\u85dd\u2014\u4e0d\u6d6a\u8cbb\u8a13\u7df4\u8cc7\u6e90<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span><\/span><\/strong>\u4f01\u696d\u7684\u71df\u6536\u662f\u5929\u82b1\u677f\uff0c\u652f\u51fa\u662f\u5730\u677f\uff0c\u4f01\u696d\u5c31\u662f\u6d3b\u5728\u5929\u82b1\u677f\u548c\u5730\u677f\u4e4b\u9593\u3002\u8a13\u7df4\u4f7f\u54e1\u5de5\u80fd\u529b\u589e\u5f37\uff0c\u7522\u80fd\u81ea\u7136\u63d0\u5347\uff0c\u53e6\u4e00\u65b9\u9762\uff0c\u4e5f\u4e0d\u53ef\u4ee5\u6d6a\u8cbb\u8a13\u7df4\u8cc7\u6e90\u3002<\/span><\/span><\/font><\/p>\n

    <\/span>\u5982\u4f55\u4e0d\u6d6a\u8cbb\u5462\uff1f\u4e00\u3001\u4f5c\u597d\u8a13\u7df4\u9700\u6c42\u7684\u8abf\u67e5\uff0c\u7b26\u5408\u7d44\u7e54\u767c\u5c55\u9700\u6c42\u624d\u958b\u8ab2\uff1b\u4e8c\u3001\u505a\u597d\u8077\u80fd\u843d\u5dee\u5206\u6790\uff0c\u78ba\u5b9a\u53d7\u8a13\u8005\u7528\u5f97\u5230\u624d\u958b\u8ab2\uff1b\u4e09\u3001\u78ba\u8a8d\u8a13\u7df4\u5546\u54c1\u898f\u683c\u7b26\u5408\u9700\u8981\u624d\u8cfc\u8cb7\uff0cTTQS\u6240\u8981\u6c42\u7684\u8a13\u7df4\u7522\u54c1\u8207\u670d\u52d9\u8cfc\u8cb7\u7a0b\u5e8f\u898f\u683c\u5316\uff0c\u4ee5\u53ca\u8a13\u7df4\u8207\u76ee\u6a19\u9700\u6c42\u7684\u7d50\u5408\uff0c\u9019\u6b63\u662f\u4e0d\u6d6a\u8cbb\u8a13\u7df4\u8cc7\u6e90\u7684\u95dc\u9375\u6240\u5728\u3002<\/font><\/span><\/p>\n

<\/font><\/span> <\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u5341\u9805\u6b66\u85dd\u2014\u9ad8\u6548\u512a\u8cea\u7684\u8a13\u7df4\u57f7\u884c\u529b<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span><\/span><\/strong>TTQS\u5982\u4f55\u78ba\u4fdd\u8a13\u7df4\u7e3e\u6548\uff0cPLAN\u662f\u524d\u77bb\u7684\u6230\u7565\u3001DESIGN\u662f\u7cbe\u6e96\u7684\u6230\u8853\u3001Do\u662f\u9ad8\u6548\u512a\u8cea\u7684\u57f7\u884c\u529b\u3001REVIEW\u662f\u5168\u7a0b\u5e8f\u76e3\u63a7\u3001OUTCOME\u662f\u5f70\u986f\u8a13\u7df4\u6536\u76ca\u3002<\/span><\/font><\/p>\n

    <\/span>\u8a13\u7df4\u7e3e\u6548\u9664\u4e86\u6230\u7565\u6230\u8853\u5916\uff0c\u9074\u9078\u9069\u7576\u7684\u5b78\u54e1\u3001\u9074\u8058\u5408\u683c\u4e14\u6559\u5f97\u597d\u7684\u8001\u5e2b\u3001\u7de8\u64b0\u512a\u8cea\u7684\u6559\u6750\u3001\u4f7f\u7528\u6d3b\u6f51\u751f\u52d5\u7684\u6559\u6cd5\u2026\u5b8c\u5168\u6309\u7167\u8a13\u7df4\u6d41\u7a0b\uff0c\u78ba\u4fdd\u843d\u5be6\u57f7\u884c\u3002<\/font><\/span><\/p>\n

<\/font><\/span><\/p>\n

\u8b93\u4f01\u696d\u7372\u5229\u7684\u7b2c\u5341\u4e00\u9805\u6b66\u85dd\u2014\u5ef6\u4f38\u64f4\u5927\u8a13\u7df4\u6210\u679c<\/span><\/font><\/span><\/strong><\/p>\n

<\/font><\/span><\/strong> <\/p>\n

    <\/span>\u8981\u64f4\u5927\u8a13\u7df4\u7684\u6210\u679c\uff0c\u5fc5\u9808\u628a\u6559\u5ba4\u62c9\u5230\u5ba4\u5916\uff0c\u5b78\u7fd2\u5ef6\u4f38\u5230\u8ab2\u524d\u3001\u8ab2\u5f8c\u3002\u8a13\u7df4\u524d\u5c0d\u5de5\u4f5c\u73fe\u6cc1\u4e4b\u638c\u63e1\u6df1\u5165\uff0c\u624d\u80fd\u4f7f\u5167\u5bb9\u5c0d\u7167\u8077\u5834\u7684\u9700\u8981\uff0c\u8a13\u7df4\u5f8c\u5728\u5de5\u4f5c\u4e2d\u8981\u6ce8\u610f\u8abf\u9069\u3001\u8077\u5834\u4e0a\u5fc3\u5f97\u61c9\u7528\u4e4b\u4ea4\u6d41\uff0c\u4ee5\u53ca\u6709\u56de\u8a13\u6a5f\u5236\u7b49\u7b49\uff0c\u4e5f\u5c31\u662f\u63d0\u4f9b\u8b93\u8a13\u7df4\u6210\u679c\u53ef\u4ee5\u79fb\u8f49\u4e26\u64f4\u6563\u7684\u5be6\u7fd2\u60c5\u5883\u3002\u5982\u8209\u8fa6\u4ea4\u6d41\u6703\u3001\u5efa\u7acb\u7db2\u8def\u4e0a\u7684\u8ab2\u7a0b\u8a0e\u8ad6\u5340\u7b49\u7b49\uff0c\u90fd\u53ef\u62c9\u9577\u8a13\u7df4\u7684\u6642\u9593\u548c\u5275\u9020\u53ef\u6301\u7e8c\u85b0\u9676\u7684\u7a7a\u9593\u3002(\u5f85\u7e8c)<\/font><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u4f5c\u8005\u8a3b\uff1a\u70ba\u63a8\u5ee3TTQS\uff0c\u672c\u6587\u6b61\u8fce\u8f49\u8f09\uff0c\u60df\u8acb\u8f49\u8f09\u6642\u8acb\u5c0a\u91cd\u4f5c\u8005\u4e4b\u59d3\u540d\u6b0a\u53ca\u540c\u4e00\u6027\u4fdd\u6301\u6b0a… Continue Reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4dxA5-5r","_links":{"self":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts\/337"}],"collection":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=337"}],"version-history":[{"count":0,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=\/wp\/v2\/posts\/337\/revisions"}],"wp:attachment":[{"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=337"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.ndsc.tw\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}